We accept order cancellations before the product is shipped. If you cancel the order, you will get a full refund. If the product has already been shipped, you will not be able to cancel the order.

You can track the status of your order in the page My Orders but to do this you need to log into your profile. Upon every change in the status of your order you will be notified immediately by email.

If you don’t receive your order confirmation email, please check your spam or junk folder. If it’s not there, contact our customer service team for assistance ( service@besqauto.com ).

Yes, we do ship internationally. Shipping times and costs will vary depending on the destination country.

Shipping fees are typically based on the size, weight, and destination of your order. For orders within the United States, we offer free shipping on most items. For international shipping, fees will be calculated at checkout.

Orders are processed, quality checked, and packaged within 2 days. Once shipped, delivery typically takes 2 to 6 business days within the USA. Please note that shipping times are estimated and may vary due to factors like address issues, customs clearance, or unforeseen delays. We will always keep you updated on your order’s progress and provide tracking information once your order ships. If there are any issues during shipping, such as a lost package, we will inform you promptly and resolve the situation.

If there are problems with the product during transportation, such as loss, we will inform you and reissue it for you in time. Please rest assured that we will keep track of your shipping information until you receive it.

Please contact our customer service and submit photos or videos of the item as proof. After verification, a full refund will be issued.

* Please note: Due to variations in product batches, the logo or packaging may differ from what are displayed on the website. If the product's functions and appearance are correct, this is not considered a defect

Please contact our customer service team and provide photos or videos of the item as proof within 7 days of receipt. After verification, we will issue a full refund or send you a replacement.

You can return unused products within 30 days of receipt. Please ensure all original packaging and accessories are included. Keep in mind that a 10% shipping fee and a 5% packaging fee will apply. For return instructions, pack the goods in the original box, seal it, and send us a picture of the product barcode. Then contact us at service@besqauto.com to get the return address.

Email service@besqauto.com with your order number, photos or video of the item, and shipping packaging to confirm your return. We will provide a return shipping label and further instructions.

We cannot accept returns without the original packaging or essential components. The item must be returned in its original condition for a return to be processed.

PayPal refunds are processed within 48 hours.
Credit card refunds may take 7-14 business days, depending on your credit card company.

We accept payments via PayPal and major credit cards. This ensures a secure and seamless checkout experience for our customers.

No matter which payment method you may choose, your data will be 100% secured and only authorized institutions (such as the bank issuing your card) may access them. For payments with credit or debit card, we use the SSL (Secure Socket Layer) technology for encoding your data, and for extra protection we also support Secure payment.

Yes, we offer discounts for bulk and wholesale purchases. Please contact our sales team for more information and pricing details.

We specialize in high-quality truck accessories, including rearview mirrors and side steps, designed for durability and performance.

Our products are engineered and tested by a team of automotive experts to guarantee they meet high safety and performance standards.

Our commitment to OEM-level quality, innovative design, and thorough testing sets our products apart, ensuring reliability and customer satisfaction.